Qply
AI Auto-Reply
Our Advanced AI handles routine questions instantly — 24/7, no human needed. Your team focuses on conversations that matter.
New: AI takeover & knowledge base
The AI live chat widget that turns
visitors into customers
Install the Qply live chat widget in 60 seconds. AI handles routine questions, your team handles the rest — every conversation in one dashboard.
Q
Qply Dashboard
Inbox
3
J
Jane Cooper
2m
How do I upgrade?
2
M
Mark Lee
1h
Thanks, that worked!
S
Sara Kim
3h
Do you have an API?
J
Jane Cooper
AI handling
How do I upgrade my plan?
Qply AI
Sure! Head to Settings → Pricing, choose your plan, and click Upgrade. Takes 30 seconds. 🚀
2:34 PM
Qply works with every major website platform
- ShShopify
- WpWordPress
- WfWebflow
- WxWix
- SqSquarespace
- FrFramer
- GhGhost
- BcBigCommerce
Anywhere you can paste a script tag — Qply runs in 60 seconds.
0s
One-line install time
<0s
Average AI response
24/7
Always-on AI coverage
0.5%
Uptime target, every plan
Features
Built for the way support actually works
Four things Qply does well, so your team doesn't have to.
Live Agent Takeover
One click and your agent steps into any conversation. Visitors see a seamless handoff with no disruption.
Knowledge Base
Upload your docs, FAQs, or product descriptions. The AI learns from your content and answers accurately using it.
Real-Time Analytics
Conversation volume, response times, CSAT scores, and AI resolution rate — all in one clean dashboard.
The AI handles 7 out of 10 questions before anyone on the team has to look. My weekends are mine again.
How it works
Add a live chat widget to your site in under 60 seconds
No developers needed. No complicated setup. Just paste and go.
Sign up & get your install snippet
Create your account in 30 seconds. Your unique install snippet (a public site identifier, not a credential) is generated instantly — follow the setup to start your first conversation.
Paste one line into your website
Copy the Qply snippet from the Embed tab and paste it before the closing </body> tag. The Qply widget runs on any website — drop the script into custom HTML, a CMS theme, a hosted store, or any no-code builder that allows custom code.
Configure & go live
Set your AI model, upload your knowledge base, customize the widget colors and language. Then watch conversations roll in from your dashboard.
index.html
<script>
window.AIChatConfig = {
serverUrl: 'https://api.qply.io',
siteKey: 'qply_sk_xxxxxxxxxxxxxxxx',
color: '#4F46E5',
consentRequired: true, // GDPR/EU: gate tracking until visitor consents
};
</script>
<script src="https://api.qply.io/widget.js" async></script>Testimonials
Teams ship faster support with Qply
Founders and support leads on what changed after they installed the Qply widget.
"We replaced our old chat tool with Qply in an afternoon. The AI handles 7 out of 10 questions before anyone on the team has to look. My weekends are mine again."
Elena Marquez
Founder, design studio
"I dropped one script into our Shopify theme and the widget was live before lunch. The knowledge base picked up our docs instantly — pre-sales replies are now under a second."
Jordan Tate
Co-founder, Shopify store
"The takeover flow is the part I love. The AI handles the boring stuff, and the moment a real conversation starts, my team jumps in — the visitor never notices the swap."
Priya Raman
Head of Support, B2B SaaS
Pricing
Simple, transparent pricing
14-day free trial on every plan · cancel anytime.
Monthly
Annual
Save 20%
Starter
$12
/month
Billed as $115/year
For individuals and small sites just getting started.
- 300 AI replies / month
- 1 agent seat
- AI auto-reply
- Widget embed
- Knowledge base (5 docs)
Growth
$19
/month
Billed as $180/year
For early-stage businesses ramping up support.
- 1,000 AI replies / month
- 2 agent seats
- AI auto-reply
- Knowledge base (10 docs)
- Advanced analytics
- Custom branding
Most popular
Pro
$49
/month
Billed as $468/year — save $120
For growing businesses and support teams.
- 5,000 AI replies / month
- 5 agent seats
- Knowledge base (50 docs)
- Custom branding
- Full analytics + export
Enterprise
Custom
Custom volume, SLA, and compliance needs.
- Unlimited AI replies
- Unlimited agent seats
- Custom AI model / BYOK
- SSO / SAML
- Dedicated success manager
- GDPR / HIPAA + SLA
FAQ
Frequently asked questions
Under 60 seconds. Copy one snippet from your Embed page into your website's HTML and you're live — no developers needed.
No. The widget loads asynchronously after your page is fully loaded using the window.load event. It has zero impact on your SEO, LCP, or Core Web Vitals scores.
Qply uses advanced large language models to power AI responses 24/7. Our AI providers operate under enterprise data-processing agreements that prevent them from training their models on your data. No setup or API keys needed from your side. See our privacy policy for sub-processor details.
Yes. Upload documents, PDFs, or paste text directly into the Knowledge Base section. The AI uses your exact content to answer questions accurately.
Absolutely. Any agent can click "Take Over" to step into a conversation instantly. The visitor sees no disruption. You can also assign conversations, add internal notes, and set tags.
Your card is charged for the plan you selected at sign-up — Starter ($12/mo), Growth ($19/mo), or Pro ($49/mo). You can change plans or cancel any time before the trial ends and you won't be charged.
Open the Qply dashboard, go to Settings → Billing, and click Cancel. Cancellation takes effect at the end of your current billing period — no calls or emails required.
Yes. If you cancel within 14 days of being charged for a paid plan, email [email protected] and we'll refund your most recent payment in full. See our refund policy for details.
Ready to delight your visitors?
Join fast-moving teams using Qply to answer customer questions instantly, convert more website visitors into customers, and save hours of support time — automatically.
14-day free trial · cancel anytime